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BlackBerry® OS Smartphones

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New Contributor
Posts: 4
Registered: ‎09-27-2012
My Device: bold 3
My Carrier: Vodafone
Accepted Solution

Phone is hung while doing factory reset

My phone is not responding on doing a factory reset. It says Erasing information-Do not remove battery until erasing is complete.

What should be done now?

 

Forums Advisor III
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9900
My Carrier: Bharti-Airtel

Re: Phone is hung while doing factory reset

[ Edited ]

Wait for another 5-10 mins, if not responds then PULL out battery and re-insert it again.

 

 

Do let us know this this not helps

New Contributor
Posts: 4
Registered: ‎09-27-2012
My Device: bold 3
My Carrier: Vodafone

Re: Phone is hung while doing factory reset

Thank you..i waited for a while and it got sorted out. Thanx

Forums Advisor III
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9900
My Carrier: Bharti-Airtel

Re: Phone is hung while doing factory reset

Thats gr8..!!