04-01-2012 02:03 PM
04-06-2012 03:44 PM
Welcome to the BlackBerry Support Community Forums.
I can definitely help you out with the reboot loop you're experiencing.
To resolve the issue, follow the steps in this KB article to perform a clean reload of the device software via force detection:www.blackberry.com/btsc/KB10144
Note: Since the BlackBerry® is rebooting constantly you will not be able to create a backup.
Let me know if you have any more questions.
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Click Accept as Solution for posts that have solved your issue(s)!
08-25-2013 02:53 PM
Hi, I sort-of have the same problem with my OS7 phone, but my reboots aren't looped.
Usually when it has rebooted for the first time and I turn on my phone, it just reboots after I enter my password. There is not any white screen or anything.
Please help because it is impossible to work with something like this.