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BlackBerry® OS Smartphones

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New Member
Posts: 2
Registered: ‎11-26-2011
My Device: torch 9800
My Carrier: at&t

Phone looks dead except for red LED light being on

I have a torch 9800 and i woke up and it looked like it had just died but the red light was on so it obviously isnt dead, ive tried upgrading the software but keep getting error msgs. i dont know whats going on but please help!

New Member
Posts: 1
Registered: ‎11-26-2011
My Device: Blackberry 9800
My Carrier: AT&T

Re: Phone looks dead except for red LED light being on

I'm having a similar problem.  My blackberry 9800's screen looks completely black but it actually is just extremely dim.  I don't know what seems to be the problem or if maybe the screen or the phone itself is beginning to die.  Anyone with a similar problem know how to fix this?

New Member
Posts: 2
Registered: ‎11-26-2011
My Device: torch 9800
My Carrier: at&t

Re: Phone looks dead except for red LED light being on

when i went to bed the phone was working like there wasnt a thing wrong with it, it was so random, my friend would get it to come back on using her macbook but id take the battery out and put my sim card in it and it would just go blank again