11-03-2012 07:47 AM
I have a blackberry curve 9300 and for some reason it keeps losing connection. My internet and bbm and other app that use internet stop working and I can't receive texts either. When this happens my connection sometimes comes back for a minute or two and then suddenly goes again. My phone is completely up to date and doesn't need any updates as I've checked. This has happened before and I don't understand why.. Someone help please? Thank you!
11-07-2012 11:13 AM
Welcome to the BlackBerry Support Community.
Sorry to hear you are experiencing issues with network connectivity on your BlackBerry® Curve™ 9300 smartphone.
Perform a hard reset by removing the battery from the BlackBerry smartphone and reinserting it. Then complete a "Register Now" in the Host Routing Table as shown here: http://bbry.lv/eaMdF6
If this fails to resolve the issue you may want to contact your wireless service provider to verify your coverage and data plan.
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Click "Accept as a Solution" for posts that have solved your issue(s)!