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New Contributor
Posts: 6
Registered: ‎08-05-2012
My Device: Torch 9810
My Carrier: 02

Phone not charging

HI,

 

MY BB Torch battery drained last night and I have tried charging it however it is not charging up and the phone wont turn on. If I take the battery out then put it back in a red light appears, goes off but it still wont charge.  I have had this phone for about 18 months and never had any problems....Any help or advice please?!

New Contributor
Posts: 6
Registered: ‎08-05-2012
My Device: Torch 9810
My Carrier: 02

Re: Phone not charging

the phone has now just started flashing red, I am following the steps given by a previous post - charge for 2 hours take battery out for 15minutes and then charge another 2 hours......is this the phone/battery starting to work?

New Contributor
Posts: 6
Registered: ‎08-05-2012
My Device: Torch 9810
My Carrier: 02

Re: Phone not charging

Red light now away completely........Any ideas?

New Contributor
Posts: 6
Registered: ‎08-05-2012
My Device: Torch 9810
My Carrier: 02

Re: Phone not charging

Phone didnt work after the charging solution - any ideas?

Hall of Famer III
Posts: 57,531
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Phone not charging

Duplicate:

http://supportforums.blackberry.com/t5/BlackBerry-Torch/PHONE-NOT-SWITCHING-ON/m-p/1846791#nobanner



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New Contributor
Posts: 6
Registered: ‎08-05-2012
My Device: Torch 9810
My Carrier: 02

Re: Phone not charging

No luck with following the steps in relation to charging the phone......I will get a new battery tomorrow and see how that goes - I dont know anyone who has the same model of phone as me! Smiley Sad