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New Contributor
Posts: 3
Registered: ‎01-05-2009
My Device: Not Specified

Phone not reading memory card

I have bought a micro sd memory card for my BB Curve but for some reason my phone is not reading it. Is there any one that can help me with this.
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Phone not reading memory card

[ Edited ]

Hi and welcome to the forums!

 

Try the following:

 

First a video!

 

http://crackberry.com/blackberry-101-lecture-6-how-install-microsdhc-card-your-blackberry 

 

Format the card in the BB use :

OPTIONS -MEDIA CARD - menu key - FORMAT.

 

Make sure the following options are set:

 

 

Media Card window ON 

Encryption NONE 

 Mass storage support ON

Auto enable when connected  YES 

On your media card do you have these folders?

Blackberry

Pictures

Music

Ringtones

Videos

Voicenotes
This is the folder structure that the Blackberry needs to allocate the media to.

 

You can then use the Drag and drop through Windows. Very quick and efficient, without overhead from the Media Manager.

Thanks

 

Bifocals


Message Edited by Bifocals on 01-05-2009 09:55 PM
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New Contributor
Posts: 3
Registered: ‎01-05-2009
My Device: Not Specified

Re: Phone not reading memory card

I already did all that and still nothing. When I click on options and press the menu key all I get is a window that asks if I want to close. What else can I try

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Phone not reading memory card

Do you see these screens?

 

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

New Contributor
Posts: 3
Registered: ‎01-05-2009
My Device: Not Specified

Re: Phone not reading memory card

I do see the screens but still my phone is not reading the card.
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Phone not reading memory card

Hi,

On the bottom of the second screen how much memory do you show available, and what size card

did you use? Please specify the version of OS you are running.

Go to options/about/ ver 4.x.x.xxx

Thanks,

 

Bifocals

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter