09-24-2012 04:36 AM
I have a problem with my blackberry. A couple of weeks ago it stopped charging via wall socket charger. After trying a couple of different chargers and still not charging I contacted my service provider who brought it in for repair. After about a week I received the phone back from repair. They did not repair the phone because they said it would be a chargeable repair. I asked them what the fault was and they said the charging port on the phone had water damage but I can't see how because it has been no where near water. I tried the phone again with different chargers but still would not charge. I then tried a usb charger via pc and the phone now charges with no problems. So now I'm charging the phone with a plug in socket with usb connection. I Phoned my service provider to say the phone is charging via usb and the phone must have a hardware fault, But they are still saying that the phone is damaged and it is a chargeable repair. I can't see how if it is charging normally via a usb. Please can you confirm if the phone would have a hardware problem.
11-17-2012 12:43 PM