Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎11-03-2012
My Device: Curve-9300
My Carrier: O2

Phone repeatedly re-booting

Blackberry Curve 9300 v6


Has been constantly re-booting since last night and is now lasting only minutes at a time before doing it again. Two devices of the same make and model in the house and both are crashing at exactly the same time.

Any suggestions as to how to stop it?

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Phone repeatedly re-booting

Hey LottieHall,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Follow the steps in this KB article to stop the BlackBerry® Curve™ 9300 smartphone from restarting: www.blackberry.com/btsc/KB10144


Let me know if you have any more questions.





Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp

Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!