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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎11-11-2012
My Device: curve
My Carrier: EE

Phone restarts when i take a picture

basically i swapped batterys with my friend the other week, my  phone has acted up since then, and when i take a picture it resets itself, what could it be, or what can i do to fix it? thanks

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Phone restarts when i take a picture

Hey nikeylyke,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Try removing the media card from the BlackBerry® smartphone and then test the camera.  


Let me know if the issue persists.


I look forward to your reply.




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New Contributor
Posts: 7
Registered: ‎09-09-2013
My Device: Curve 9320
My Carrier: 3

Re: Phone restarts when i take a picture

I've got the same problem, removed the media card and problem still exists! Upgraded software but no sucess. Stripped Blackberry down and cleaned it out properley and inspected motherboard for damage etc and it was fine, worked fine for 20 mins then started doing it again. Mine also says " battery too low for radio use" at random intervals, sometimes when the battery is full. Unfortunatly I don't have a friends battery I could try to hand. Please let me know how you get/got on o.p.

New Contributor
Posts: 4
Registered: ‎06-03-2014
My Device: BOLD 9790

Re: Phone restarts when i take a picture

Please help me aswel i have the same problem, when ever i turn on my network eith 3G/EDGE by phone restarts, battery drains from 80% to 0%.

Posts: 1
Registered: ‎06-04-2014
My Device: Curve 9360
My Carrier: Cell C - South Africa

Re: Phone restarts when i take a picture

Is there a solution for this issue?


For me: This started happening when i upgraded to 7.1(or something)- which was recommended by the Desktop Manager. 


Phone restarts at random occasions espcially when trying to access/send media.