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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎06-07-2013
My Device: Bold
My Carrier: At&t

Phone shut off

I have a blackberry bold(not sure what model) but its definitely like 2yrs old. It was my aunts old one and she has 4 little kids so it's pretty beat up. Anyway the phone shut off (had like half battery) in the middle of a text and now it won't turn back on. The red light in the corner just stays on. I've tried everything I can think of so someone please help!
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Posts: 94,239
Likes: 24,335
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Phone shut off

Connect it to the wall outlet charger for a couple of hours, and then with it STILL CONNECTED to the charger, remove the battery a minute and reinsert to reboot.

 

Let us know what happens.

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