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Reply
tyl
New Contributor
Posts: 2
Registered: ‎11-15-2012
My Device: Blackberry Curve 8520
My Carrier: DiGi Malaysia

Phone stolen. Possible to shut down device?

I had a Blackberry Curve 8520 that was stolen yesterday. My service provider told me that they will only be able to shut down the line, nothing else. Is there a way to disable the phone? It would be nice if I could make sure no one can even turn it on, or at least make sure it can no longer be used on any service provider. 

 

Thanks, and I appreciate your input. I am located in Malaysia. 

Highlighted
Super Contributor
Posts: 301
Registered: ‎01-26-2012
My Device: BlackBerry PRIV
My Carrier: Indonesia Telkomsel and Indonesia Indosat

Re: Phone stolen. Possible to shut down device?

have you try BlackBerry Protect....
Follow me: @radewa | BBM Channel: C000DAC5C
I am from https://forumdukungan.blackberry.com.
(EX) Indonesian BlackBerry Elite Member.
tyl
New Contributor
Posts: 2
Registered: ‎11-15-2012
My Device: Blackberry Curve 8520
My Carrier: DiGi Malaysia

Wow, that's a great app. And it's free - I wish I had kno...

Wow, that's a great app. And it's free - I wish I had known about it sooner and downloaded it beforehand! BB should promote this app all the time. 

 

Anything that I can do now, though? 

Hall of Famer III
Posts: 59,102
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Wow, that's a great app. And it's free - I wish I had kno...

Hello...please refer to this helpful thread:

As with most things, the time to have prepared for your situation was BEFORE it happened.

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

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