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New Contributor
Posts: 2
Registered: ‎07-13-2013
My Device: Curve 8520
My Carrier: MTN

Phone stops halfway while rebooting

My curve 8520 loads about 70% during the rebooting process, then it just stops! What could be the problem and what could I do to rectify it?

New Contributor
Posts: 2
Registered: ‎07-13-2013
My Device: Curve 8520
My Carrier: MTN

Re: Phone stops halfway while rebooting

Is it possible for the Battery to cause the phone to freeze during rebooting? I have been having issues with my battery for some time now and it's really swollen. In order for the rebooting to take place, my battery was low and the phone switched off, then during the rebooting that's when it started freezing...prior to that I hadn't downloaded any new application in weeks
Highlighted
Forums Veteran I
Posts: 2,378
Registered: ‎07-08-2013
My Device: Passport/ Curve 9320

Re: Phone stops halfway while rebooting

Swollen batteries are not a good idea to keep. What is the last app you downloaded? Try opening your blackberry on safe mode and uninstall that app, that might solve the problem or if not, get a new battery.
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