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03-12-2013 07:22 AM
Hi, two days ago my Blackberry Curve ran out of charge and won't back come on. When I charge it, the phone lights up indicating that power is going through, but it just wont come back on. A minor and unrelated problem is that when it was still working, I could not download Whatsapp. Please assist if you have an idea what might be happening. The device never fell down
Solved! Go to Solution.
03-12-2013 12:09 PM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!
03-12-2013 04:13 PM
03-16-2013 10:46 AM
OK...excellent. For WhatsApp:
I could not download Whatsapp.
We might need must a bit more detail than that in order to try and help. For instance, what exactly do you try? What exactly happens? Any error messages?