10-14-2010 10:24 PM
So I charged my phone today. It was 3/4 when I plugged it in, then it was 100% when I unplugged it. I pressed the "hold" button and put the phone in my purse for the rest of the day. Now I take it out, it will not come on, and even if I plug it in I just get a steady red light. I took out the battery and sim card and put them back, no joy. FOUR EFFIN days after the 30 day return policy. I am not happy at all. Tech support at AT&T says I have to go to the store so they can see what is wrong with it. Already agreed to 2-year contract with this new piece of **bleep**! Has this happened to anyone else?
10-14-2010 10:27 PM
Relax. Take it in. They will replace it if necessary.
This isn't something I've heard of on the Torch.
10-17-2010 01:05 PM
Thanks for the comment....As a follow up I was able to find a different number and a very friendly AT&T Blackberry specialist. He got me all hooked up, but now I have another problem as a result of reloading the OS....
I had some excel files that I had downloaded from an email on my BB. Now the files cannot be displayed. I deleted them and resent myself the emails with the attachments and tried to download them again and cannot do it. The phone is back to it's original settings, and I never had really made any changes to it to start out with. So anyway, why can't I get the files back?