Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Highlighted
New Contributor
Posts: 3
Registered: ‎02-04-2012
My Device: Bold 9930
My Carrier: Sprint

Phone will not transmit voice.

Ever since OS 7.1 was loaded on to my Bold 9930, it has had numerous times where it would randomly,
#1: Not make a sound for any incoming call or text.

And #2: Will not transmit any voice over the cell. This is either from me or the other party.

The only soultion has been to remove the battery and reboot the cell. Sprint has even replaced the cell for me after their techs could find no reason why the cell stopped working properly.
Regular Contributor
Posts: 81
Registered: ‎01-20-2012
My Device: playbook 16gb
My Carrier: verizon

Re: Phone will not transmit voice.

are you using the blackberry protect?