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New Member
Posts: 1
Registered: ‎11-30-2012
My Device: Bold 9780
My Carrier: Globe

Phone won't turn on, red led flashes once Help me Please..


Last night, my bb bold 9780 was immersed with water. 

IT was still on, we removed the battery and left it to dry for a couple of hours.

Placing the battery back on, it does not turn on. 

Led light flashes only once .

 

Please help me my mobile device's warranty has expired and im afraid i cannot find a blackberry service center nearby.. 

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Hall of Famer III
Posts: 57,240
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Phone won't turn on, red led flashes once Help me Please..

Hi and Welcome to the Community!

REMOVE YOUR BB BATTERY NOW!!!

Run, don't walk, to this FAQ:

Do everything it says, including waiting the maximum recommended time. Applying power to your BB between it getting wet and doing this process reduces the chances of success. Further, the only thing predictable about moisture intrusion into a BB (indeed, any electronic device) is that the results will be unpredictable. I've seen some come back up right away and be fine. I've seen others never work at all. I've seen still others run for a bit, and then die later. And every thing in between.

Good luck!



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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