10-29-2011 11:11 PM
I went to click my phone to re-light up the screen but when I did it just went black and the LED light just wouldn't go off. I tried to do a battery pull, which usually fixes everything with a Blackberry. When I did and put it back in after, the hour glass came up and seemed like it was going to load, but then the screen went black, then it went white, and then black again and the LED light lit up and then would re-flash every approximately 10 seconds. I tried doing another battery pull and the same thing happened. I'm not sure what's going on, this hasn't happened before. Any clues?? I'm worried there's something really wrong.
10-29-2011 11:34 PM
Hi and welcome to the forums!
Sounds like you need to reload the device OS, use the procedure in the link below. Once reloaded you can restore your personal data and device settings using your last full backup file. If you need to download the device or desktop software use the attached the link.
Let us know how it goes!
KB03621 How to reload device software and applications on the BlackBerry smartphone using BlackBerry Desktop Software
KB12532 How to download the most recent versions of BlackBerry Device Software and BlackBerry Desktop Manager
10-30-2011 12:09 AM
Have you used Blackberry desktop software to add applications or device software to your Curve before?