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BlackBerry® OS Smartphones

New Contributor
Posts: 6
Registered: ‎11-20-2010
My Device: blackberry 9315
My Carrier: giffgaff

Phone wont download or keep video, songs images

I am having a little problem. My phone before will take in any video, music I download or picture i take, a few weeks ago i tried to download more music videos and it did not store them. It said that it was sent onto my phone but when i check the media to view them they are not there. It also wont keep any pictures I take or store any music i download. I have deleted images from the media file thinking it needed more space, but its still wont download anything.


I also noticed that when I plug mu phone into my laptop when i go into the files on my phone it shows everything I have downloaded but wont let me see on the actual phone. Please can you help.