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Contributor
Posts: 13
Registered: ‎10-23-2009
My Device: Blackberry Classic
My Carrier: Vodafone (UK)

Photo download from Bold to PC

I have a BB Bold 9900 loaded with Software 7.1 Bundle 2061 on Vodafone Supplier

 

Whenever I try to link up the Bold to Desktop and sync everything I have problems. It always syncs my Outlook/Tasks/Organiser. Once its done this bit of sync it then shows the symbol (bottom right corner the word 'connecting' BUT when I want it to download my photos onto the PC it comes up with the message 'There is a problem connecting to your computer'

 

I have tried many times to select the 'Desktop 'Device Options' tab to resolve this but cannot get any further with the download without it showing me the above message.

 

Please help me?

 

Thanks

 

Tony5050

Tony5050
Super Contributor
Posts: 299
Registered: ‎01-26-2012
My Device: BlackBerry PRIV
My Carrier: Indonesia Telkomsel and Indonesia Indosat

Re: Photo download from Bold to PC

trying to "forget the device on your pc" then reconnect...

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Contributor
Posts: 13
Registered: ‎10-23-2009
My Device: Blackberry Classic
My Carrier: Vodafone (UK)

Re: Photo download from Bold to PC

Sorry, but I don't understand what you mean by saying 'trying to "forget the device on your pc" then reconnect

Tony5050