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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-05-2013
My Device: Torch 9800
My Carrier: Vodafone

Photos can only be viewed on handset

I have over 200 photos on handset that can only be viewed  on the hand set. They are on the memory card,when this is put into PC it says that no images can be found. The send option is no longer in the drop down options. Please help.

Elite II
Posts: 8,981
Registered: ‎01-05-2009
My Device: BlackBerry PRIV
My Carrier: Rogers

Re: Photos can only be viewed on handset

If you sync your media files with your PC, you should be able to see them.  Plug your phone in to your PC and open BlackBerry Desktop Software.  Once your phone has connected to the software, you'll see "Sync All" (I think that's what it says, at least) in the lower righthand corner of the software.  Pressing this will sync your photos and videos to your PC.



I hope that helps you.  Smiley Happy

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