Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Contributor
Posts: 16
Registered: ‎12-19-2008
My Device: Bold
Accepted Solution

Photos cannot be displayed

Hi! I am having problems viewing some of the pictures I have taken with my Bold. When the thumbnails of the photos appear on the screen, some are not displayed. When I click on these, I get the message "Unable to display file". And when I try to delete the picture, I cannot do so. The picture is suppose to be a "read only" file. Can someone help me on this?  Thanks!
Developer
Posts: 5,339
Registered: ‎09-20-2008
My Device: ***
My Carrier: ***

Re: Photos cannot be displayed

Try battery pull: when device is ON remove the battery, wait a minute and turn the battery back to the device.

 

And check the situation with pictures again.

Contributor
Posts: 16
Registered: ‎12-19-2008
My Device: Bold

Re: Photos cannot be displayed

Hey, it worked! Thanks a lot!  But am just wondering what caused that? Did I do anything wrong in the process of taking the pic and saving it?  If I did, then I would like to know so I can avoid repeating it.

Elite I
Posts: 6,269
Registered: ‎10-04-2008
My Device: STORM 9550 Verizon <><

Re: Photos cannot be displayed

WelcSmiley Happyme to the cSmiley Happymmunity suppSmiley Happyrt fSmiley Happyrums

 

We are glad you are here!!  Enjoy the forums

 

 


Smiley Happy Smiley Happy Nurse-Berry Smiley Happy Smiley Happy
_____________________________________________________________
Follow NurseBerry08 on Twitter
Developer
Posts: 5,339
Registered: ‎09-20-2008
My Device: ***
My Carrier: ***

Re: Photos cannot be displayed

[ Edited ]

You did not make wrong steps.

 

It is device software issue.

 

And battery pull just made the "cold reset" of device software (operating system).

 

To avoid this in future try to update your device software.

 

You can update device os online.

 

Connect your device via USB-cable to the computer.

 

Launch Internet Explorer

 

Open this address: http://na.blackberry.com/eng/services/devices/

 

Click on "Update Now"  button

 

Message Edited by tbilisoft on 20-07-2009 05:58 AM
Contributor
Posts: 16
Registered: ‎12-19-2008
My Device: Bold

Re: Photos cannot be displayed

Hello, Nurse Berry! Thank you for that warm welcome greetings! I am from the Philippines where BlackBerry is fast becoming a popular mobile phone. I started using BlackBerry two years ago. My very first unit was the Curve. More than a year later, I got the Bold since it provided a better fit for my hands. Having experience the wonder that is BlackBerry, I don't think I'll ever use any other kind of phone again.
Elite I
Posts: 6,269
Registered: ‎10-04-2008
My Device: STORM 9550 Verizon <><

Re: Photos cannot be displayed

ipengan - that is awesome~! You will love your smartphone and I tell you, this community is a wonderful place to learn more and more! Great people here!

 

Blessings to you 


Smiley Happy Smiley Happy Nurse-Berry Smiley Happy Smiley Happy
_____________________________________________________________
Follow NurseBerry08 on Twitter
Highlighted
Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Photos cannot be displayed

Hi ipegan,

 

Welcome to BlackBerry Community.

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit