Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎08-25-2008
My Device: Not Specified

Photos encrypted, help!!!

I have some photos I stored on the device memory and when I try to download them using the media manager it tells me they can't be read. My local operator told me the photos are encrypted and guided me to options, general settings, and disabled content compression for taking photos in the future. But they tell me that these photos cannot be accessed or downloaded. Is there no way of unencrypting these photos or accessing them? They're important. Can anybody help?