05-07-2014 05:38 PM - edited 05-07-2014 05:40 PM
I've had this phone a little over a year. First, my physical keyboard stops working. It is the one I use the most. I wasjust using the virtual keyboard and when I was watching tv, I decided to turn my phone on to check it (as I usually keep it on silent.) I turned it on and the touch screen would not work for me. I opened the physical keyboard, and it is working fine now, as is the track pad, but I cannot use the touch screen by actually touching it. Anyone else have this problem? How do I fix it?
**Edit** I checked my phone right after I posted it and now neither are working.
05-10-2014 02:02 PM
Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness shows up, the first thing to try is a proper reboot:
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.