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New Contributor
Posts: 3
Registered: ‎10-27-2011
My Device: Torch 9800
My Carrier: Vodafone

Picture Filenames and Extensions

Hello

 

My picture about a month ago started saving with an extra file extension after the .jpg so now they are .jpg.rem this means i cannot send via txt or email the pictures with the .jpg.rem but can the ones with .jpg can anyone tell me how to change the way the device saves the pictures when i take them back to the origial extension of .jpg

 

Cheers

New Contributor
Posts: 3
Registered: ‎10-27-2011
My Device: Torch 9800
My Carrier: Vodafone

Re: Picture Filenames and Extensions

I've managed to turn the .rem off by not encryting the media files is there any way to change the extensions of the pictures that are already saved as when trying to rename them the extensions are not on the fie name

Forums Veteran I
Posts: 2,090
Registered: ‎11-09-2010
My Device: BlackBerry 9900
My Carrier: AT&T

Re: Picture Filenames and Extensions

You may be able to rename them in Mass Storage Mode.

 

When you connect your device to the PC, you'll have three options from which to choose, the first being USB.  Choose that option.  Your PC should then show a couple of windows that show your BlackBerry as a USB drive.  Choose the option to open in a folder.  You can then navigate to the pictures folder on your media card.  Select one of the pictures in question and right-click on it.  See if you're able to change something in the Properties to unencrypt the item.  If not, there should also be an option to "Rename."  See if you can then remove the .rem extension.

 

Let us know if this helps, or even makes sense!  Smiley Happy

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Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Picture Filenames and Extensions

Hi and welcome to the forums!

 

If you still have a version of desktop manager with Roxio media manager

you can try this.

Thanks,

 

Bifocals


KB22577 Encrypted files on a media card are able to be copied off of the media card in a decrypted state and can be viewed

"Files on a media card in a BlackBerry® smartphone that are encrypted are given a .REM file extension. To decrypt these files, the media card must be in a smartphone or the files must be copied off the media card using Roxio® Media Manager for BlackBerry smartphones."

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Forums Veteran I
Posts: 2,090
Registered: ‎11-09-2010
My Device: BlackBerry 9900
My Carrier: AT&T

Re: Picture Filenames and Extensions

Thanks for the follow up, Mr. Bifocals.  Smiley Happy

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*** Please remember to mark your thread as "Resolved" by clicking on OPTIONS to the right of the post and selecting "Accepted Solution."
New Contributor
Posts: 3
Registered: ‎10-27-2011
My Device: Torch 9800
My Carrier: Vodafone

Re: Picture Filenames and Extensions

Thanks folks,

 

I will try these i have managed to rename by going into the files folder on the phone and renameing there unfortunately its one at a time and just taking the .rem doesn't work you have to rename the whole file as it tells me it already exists

 

I'll let you now how i get on with the other bits

Forums Veteran I
Posts: 2,090
Registered: ‎11-09-2010
My Device: BlackBerry 9900
My Carrier: AT&T

Re: Picture Filenames and Extensions

Thanks.  Would appreciate you letting us know how it goes.

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*** If I've been helpful please consider clicking the LIKE BUTTON beneath my post.
*** Please remember to mark your thread as "Resolved" by clicking on OPTIONS to the right of the post and selecting "Accepted Solution."