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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎10-03-2011
My Device: Blackberry Torch 9800
My Carrier: Vodafone

Pictures not showing in pictures file

I think since I downloaded the new software (I'm not 100% sure if this was correct) the pictures aren't showing after a certain date, but then nothing only thumbnails with the picture of a hill and memory card icon in the bottom corner. I open my memory card and they're not there. I have no idea how to get them back does anyone? Or how to fix it at least?

Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Pictures not showing in pictures file

browse the content of the media card using Windows Explorer on your PC.
show hidden & system files.
in all folders, locate the hidden file named BBThumbs.dat and delete it.

then once you'll go to the Pictures app again, your phone will recreate the cache and the pictures will be visible.

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