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New Contributor
Posts: 2
Registered: ‎12-04-2012
My Device: playbook
My Carrier: bell
Accepted Solution

PlayBook Pop-Up

I keep getting this pop up whenever I connect to the internet on my playbook. It says "

Verify Certificate" it is from facebook.com. I don't have to be on facebook and it comes up all the time whether I am on a different website or even when I am video chatting.

 

It's very annoying.

Guru II
Posts: 22,044
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: PlayBook Pop-Up

This is a problem on Facebook's end.

To get rid of the popup, you'll need to remove your Facebook Messages account. Hopefully, FB gets it fixed at some point.

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2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
New Contributor
Posts: 2
Registered: ‎12-04-2012
My Device: playbook
My Carrier: bell

Re: PlayBook Pop-Up

Hi

 

Thanks I will try your suggestion. Now this defeats the purpose of having multiple accounts.

Guru II
Posts: 22,044
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: PlayBook Pop-Up

Yeah. It's not a problem with the PB, though. It's a Facebook server/certificate issue.

--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
Highlighted
Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: PlayBook Pop-Up

it is also possible to readd your facebook account, and at the bottom pf the popup, accept to trust the certificate. Since it is one owned by facebook.com , I did that.



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