Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 5
Registered: ‎02-23-2013
My Device: BlackBerry Curve 8520
My Carrier: Vodafone Romania
Accepted Solution

Please Help Me Upgrade my BlackBerry Curve 8520 from OS4 to OS5

Error :" This BlackBerry® Device Software upgrade includes new features and significant enhancements to the BlackBerry® solution and, as such, is only available to users with an active BlackBerry subscription. To learn more about BlackBerry® service, please visit www.blackberry.com/service."

 

I try to Upgrade and wont work!

Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Please Help Me Upgrade my BlackBerry Curve 8520 from OS4 to OS5

If you do not have an active BlackBerry data subscription on the device, you will need to disconnect the PC from ALL internet connections, unplug the any DSL cable or wireless connections.

 

Then run the manual upgrade with the Desktop Software.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 5
Registered: ‎02-23-2013
My Device: BlackBerry Curve 8520
My Carrier: Vodafone Romania

Re: Please Help Me Upgrade my BlackBerry Curve 8520 from OS4 to OS5

I tried with the cable unpluget after reeboting my pc and nothing has changed,same problem.

1st i run BBDesktop,i go for update, view other versions, i check OS5 the recomended one "5.0 Bundle1682 and stil after this-There was an error updating your software - This BlackBerry® Device Software upgrade includes new features and significant enhancements to the BlackBerry® solution and, as such, is only available to users with an active BlackBerry subscription. To learn more about BlackBerry® service, please visit www.blackberry.com/service."

New Contributor
Posts: 5
Registered: ‎02-23-2013
My Device: BlackBerry Curve 8520
My Carrier: Vodafone Romania

Re: Please Help Me Upgrade my BlackBerry Curve 8520 from OS4 to OS5

Any other solutions?

New Contributor
Posts: 5
Registered: ‎02-23-2013
My Device: BlackBerry Curve 8520
My Carrier: Vodafone Romania

Re: Please Help Me Upgrade my BlackBerry Curve 8520 from OS4 to OS5

Smiley Sad
Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Please Help Me Upgrade my BlackBerry Curve 8520 from OS4 to OS5

Then you have not removed all internet connections to that Pc.

 

You can also try it with the SIM card removed.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 5
Registered: ‎02-23-2013
My Device: BlackBerry Curve 8520
My Carrier: Vodafone Romania

Re: Please Help Me Upgrade my BlackBerry Curve 8520 from OS4 to OS5

Dude u r  my Superhero!

Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Please Help Me Upgrade my BlackBerry Curve 8520 from OS4 to OS5

Woot!, glad I was able to help.

 

good luck!

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code