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03-18-2013 11:21 AM
Please can someone help me. I've just received a replacement handset for my Blackberry Torch 9810, as my old handset had a fault. I backed up all my files, media etc. through the desktop software on my PC and successfully restored to my new handset. I'm having difficulty in linking my hotmail account to my new handset. Everytime I try to set it up through the set-up wizard I get the message "The Blackberry Enterprise Server has not responded to your activation request. An error may have occured". I enter my email address and password correctly every time I try to connect, I also do not touch the activation emails I receive into my hotmail inbox. I think the problem is that I have not been added to the BlackBerry Enterprise Server. Please can someone help me here?
Solved! Go to Solution.
03-20-2013 01:39 PM
03-20-2013 02:07 PM