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New Contributor
Posts: 9
Registered: ‎12-04-2012
My Device: Blacberry Curve
My Carrier: T Mobile

Please can someone help !

I used my blackberry calendar to record important dates and messages and I have just gone on there to update and they have all gone !!

 

I am talking a years worth of dates and this is the only place they were stored! can anyone think of what could have happened or whether there is any way I can get them back? I have done nothing to my phone apart from that I dont use it very often any more as I have a new phone

Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Please can someone help !

Do you use an email account that syncs your calendar like Gmail or Yahoo?

Can you please look at Options > Status and press the Menu key > Database Sizes.

What is the size of the calendar database? it will look like 00/00k

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New Contributor
Posts: 9
Registered: ‎12-04-2012
My Device: Blacberry Curve
My Carrier: T Mobile

Re: Please can someone help !

I havent used an email account, I just used to go into the calendar and put in a status on that date, it has stored them perfectly until today :-(

 

I will go into options now

 

 

New Contributor
Posts: 9
Registered: ‎12-04-2012
My Device: Blacberry Curve
My Carrier: T Mobile

Re: Please can someone help !

Just looked at options, there is no 'status' after that?
New Contributor
Posts: 9
Registered: ‎12-04-2012
My Device: Blacberry Curve
My Carrier: T Mobile

Re: Please can someone help !

just been onto options, there is no 'status' after that?

Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Please can someone help !

What model number of BlackBerry is this?

 

Look at Options > Device > Status

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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 9
Registered: ‎12-04-2012
My Device: Blacberry Curve
My Carrier: T Mobile

Re: Please can someone help !

OK im now in 'device and status information'

 

New Contributor
Posts: 9
Registered: ‎12-04-2012
My Device: Blacberry Curve
My Carrier: T Mobile

Re: Please can someone help !

Sorry I dont know what model it is !

Highlighted
New Contributor
Posts: 9
Registered: ‎12-04-2012
My Device: Blacberry Curve
My Carrier: T Mobile

Re: Please can someone help !

what do i need to look for ?

Posts: 94,493
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Please can someone help !


Sorry, I throught you read my earlier post.

 

While on the Status screen, press the Menu key > Database Sizes.

What is the size of the calendar database? it will look like 00/00k

 

For your device model #, look on the white sticker under the battery or at Options > Device > About.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code