01-13-2014 12:08 AM
Hi, I have blackberry 9105 which using Mobifone Bis (Vietnam). I didn't use it for 3 months and now i can't remember my BIS account for mail setup. I called to Mobifone Help Service but they couldn't give me an answer. So, what can i do for getting back may password (even user if you can).
Some information of my phone:
- Model: Blackberry 9105
- PIN: 25FEBEC7
- Mobile network provider: Mobifone - Vietnam
Hope your feedback soon! Thanks
01-13-2014 12:16 AM
Hi and Welcome to the Community!
If it truly and only your BIS account, then your mobile service provider MUST be able to help you...they manage that account, and only they can reset it for you.
But, if instead you meant your BBID account, then refer:
Hopefully, this information will be of use to you.
Cheers, and Good Luck!