02-05-2013 07:07 AM - edited 02-05-2013 07:10 AM
I already downloaded the latest version of BB desktop Software, when I pluged in my phone...an update popped out....so from 7.1 bundle1149 i can upgrade to 7.1 bundle 2061..but when I clicked it ialways says that i need to install a bb device software to proceed I clicked install but it keeps on saying that an existing bb desktops software is already installed...so it always ends up to exit...then i tried it over and over...restart my pc but it is always like that..what should I do?
02-05-2013 07:28 AM
What version of the Desktop Software do you have installed?
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code