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New Contributor
Posts: 8
Registered: ‎06-03-2012
My Device: Torch 9860
My Carrier: Globe

Please help me update my bb software :(

[ Edited ]

I already downloaded the latest version of BB desktop Software, when I pluged in my phone...an update popped out....so from 7.1 bundle1149 i can upgrade to 7.1 bundle 2061..but when I clicked it  ialways says that i need to install a bb device software to proceed I clicked install but it keeps on saying that an existing bb desktops software is already installed...so it always ends up to exit...then i tried it over and over...restart my pc but it is always like that..what should I do?Smiley Sad

Posts: 96,067
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Please help me update my bb software :(

What version of the Desktop Software do you have installed?

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