Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Contributor
Posts: 10
Registered: ‎08-06-2011
My Device: 8520
My Carrier: 5.0.0

Pls help lost contacts!

I wiped my phone but before I did that I backed up my contacts with blackberry protect,now I want to restore the contact and it says that "this data is already wirelessly synchronised with a remote service and cannot be restored by blackberry protect" pls what am I gona do cz I really need those contacts! Thanks
Posts: 95,174
Likes: 24,505
Solutions: 6,378
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Pls help lost contacts!

You're seeing this message on your BlackBerry?

 

Have you entered your BlackBerry ID on this device?



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code