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New Contributor
Posts: 2
Registered: ‎04-22-2009
My Device: Not Specified

Pocketmac & Bold skipping error during sync

This seems to be a very typical problem.  I have an iMac Intel 10.5.6, a Blackberry Bold, Entourage 2008, Pocketmac 4.1.25 + Driver update installed.  I have uninstalled pocketmac from my computer, reinstalled 4.1.25, trashed Blackberry Extensions found in my library, emptied the trash, restarted, installed driver updates, opened Entourage - all in a variety of combinations and NOTHING has worked!  Oh and I have changed my mass media storage in my Blackberry to YES.  

 

My blackberry is reading on my desktop... but when I try to sync I still get a "skipping" error message.  PLEASE HELP!

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Retired
Posts: 104
Registered: ‎03-27-2009
My Device: Not Specified

Re: Pocketmac & Bold skipping error during sync

I know that BlackBerry has a great BlackBerry Technical Solution Center that can be used to find a solution to the message you are receiving.  I believe there are a number of different error when skipping messages.  The mostly commonly found ones are 1 and 3.  If you get the exact error you can visit the BlackBerry Technical Solution Center and likely find a resolution to the message.  The link is listed below:

 

www.blackberry.com/support