Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎04-22-2009
My Device: Not Specified

Pocketmac & Bold skipping error during sync

This seems to be a very typical problem.  I have an iMac Intel 10.5.6, a Blackberry Bold, Entourage 2008, Pocketmac 4.1.25 + Driver update installed.  I have uninstalled pocketmac from my computer, reinstalled 4.1.25, trashed Blackberry Extensions found in my library, emptied the trash, restarted, installed driver updates, opened Entourage - all in a variety of combinations and NOTHING has worked!  Oh and I have changed my mass media storage in my Blackberry to YES.  


My blackberry is reading on my desktop... but when I try to sync I still get a "skipping" error message.  PLEASE HELP!

Posts: 104
Registered: ‎03-27-2009
My Device: Not Specified

Re: Pocketmac & Bold skipping error during sync

I know that BlackBerry has a great BlackBerry Technical Solution Center that can be used to find a solution to the message you are receiving.  I believe there are a number of different error when skipping messages.  The mostly commonly found ones are 1 and 3.  If you get the exact error you can visit the BlackBerry Technical Solution Center and likely find a resolution to the message.  The link is listed below: