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Contributor
Posts: 31
Registered: ‎07-05-2012
My Device: P9981 Porsche Design
My Carrier: CSL 1010

Porsche Blackberry Problem

I have reported the problem with some of the keys and i have been promised a replacement unit as the provider where i purchased did not have replacement unit in stock and also could not solve the problem and handed the matter to Porsche Blackberry support team and they have opened a case numbe and it has been months and i am having run around and no solution to my problem.  I was promsied immediate replacement unit will be sent and nothing.  Very frustrated with such a expensive unit and horrible after service.  can someone help.

Hall of Famer III
Posts: 57,523
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Porsche Blackberry Problem

Hello and Welcome to the Community!

If you are hoping that RIM will see your message -- these forums are a user-to-user support channel, not a user-to/from-RIM formal conduit. As such, it is unlikely that they will see what you have written. Your escalation path is with your service provider, authorized reseller, and/or authorized service center. Failing that, you could seek to contact RIM via their Contact Us information on Rim.com. Alternatively, you can contact your local governmental consumer protection agencies.

 

Basically, this site is in no way an appropriate place to seek the attention you desire for your situation. I just want you to understand that, so as to properly set your expectations.

 

Good luck!



Occam's Razor nearly always applies when troubleshooting technology issues!

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New Developer
Posts: 18
Registered: ‎07-23-2012
My Device: blackberry 9000
My Carrier: ATA

Re: Porsche Blackberry Problem

哦 好贵的一款机器