11-15-2012 02:20 PM
Here's my problem : I can receive and answer e-mails, but I just can't write and send a new one... None of my e-mail adresses works... Any idea of what this is due to ?
Thank you very much for your help.
11-16-2012 06:40 PM
Hi and Welcome to the Community!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your BIS configuration for the affected email accounts. Otherwise, you should contact your mobile service provider for formal support.