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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎05-12-2012
My Device: Bold 9900
My Carrier: Roger

Prblem with one channel on earphone with Bold 9900


I bought brand new BB Bold 9900 a couple of months ago and since then having issues with one channel for earphone sound.

I read on forums that it was apparenlty a known issue. I am wondering if there is a fox for this? Does it have anythng to do with the BBM app? any other apps?

What do I need to do to get both channels working.

I am really frsutrated at this brand new phone thats not woring the way I expected....

Help appreciated.



Posts: 19
Registered: ‎11-23-2012
My Device: Bold 9790
My Carrier: O2

Re: Prblem with one channel on earphone with Bold 9900

After suffering the same problem following a core software upgrade I identified that it is only the TTY Support app that is at fault, so a complete re-install is not required, just remove TTY support in Blackberry Deskptop Manager.

I'm here if you need assistance doing this.

Hope this works for you too.

Good luck Smiley Very Happy