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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎12-21-2011
My Device: torch 9800
My Carrier: ATT&T

Premature and Unexplained Cut-offs/Battery Death

[ Edited ]

I've recently started having a problem with my device. It is was replaced in August, and is now acting strangely. First, it began to use the battery life quickly - despite charging fully, it will be depleted in a matter of a few hours (or after a 4 minute phone call). Now, it shuts off, and I originally thought it was because the battery was dead, but when I plug it into the charger and turn the phone on, the battery indicator shows that it still has significant life. I am not sure if it is the device or the battery, but I don't want to have to pay $40 for a new battery to find out I need a new phone. Is there anyone else experiencing similar problems or who have advice?

New Contributor
Posts: 7
Registered: ‎01-04-2012
My Device: Torch 9800
My Carrier: O2 uk

Re: Premature and Unexplained Cut-offs/Battery Death

Hi, please read this post by me http://supportforums.blackberry.com/t5/BlackBerry-Torch/Battery-issues-with-your-Blackberry-PLEASE-R... Check your battery, is it swollen in any way?