Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎04-01-2013
My Device: Curve 9360
My Carrier: Vodafone

Problem: Curve 9360 Camera problem

[ Edited ]

Hi Team


Need your urgent help


I am using BB Curve 9360. The problem is when i was tried to open BB Camera its showing "Could not star the camera. close other applications and try pening the camera again". I have already updated my BB OS 7 to 7.1 but problem is not resolve. Please help how to resolve this issue.




Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Problem: Curve 9360 Camera problem

Hello Subimal


Welcome to BlackBerry Support Forums



Here is the Knowledge Base that discuss this error :

KB15544  : "  Could not lunch Camera application " error appears when opening the Camera on the BlackBerry smartphone.


As you already Updated your device Software and If you're closing all application within your device properly then it is advice to perform a device Self Test which will reveal if the problem is within the Camera , If your Camera fail in selt test wizard then you have to Contact your Service provider to get it fixed .

KB16037  : Using the Self Test application on the BlackBerry smartphone


Good luck.


Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.