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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎05-14-2012
My Device: 8520
My Carrier: Vodafone

Problem Updating Signature from http://mobile.blackberry.com

Hi Team,


I am unable to update the Email Details - Signature from the Email Settings Option in the phone( through Web Site). I configure all of my mail accounts through http://mobile.blackberry.com.


When going through the Email Settings option, i am getting this error "Your device encountered a problem with this application's server. Select Ok and repeat the action to try again."


I am also not able to send the service book from Email Settings > Service Book > Send Service Book and same problem is occuring while creating a new user in Email Settings.


Finally, i'm able to control almost every thing from http://mobile.blackberry.com.


As far as the Signature updation, i'm not able enter the new line in the signature on web. Since, its on the web. Previously, i was able to give enter in the Email Settings > Edit > Signature.


Just now i changed the subscriber. Apart from this, everything is working fine!


I really need the lots of Enter(s). Since, my signature has many multiple lines.


I restarted it many time after pulling battery for 5 minutes and registered the handset in Service Book many times.


Please help me out Team. Since, Customer Care has no solution for this.


Thanks in advance for your kind consideration.