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New Contributor
Posts: 5
Registered: ‎04-10-2012
My Device: Pearl 9105
My Carrier: O2

Problem adding a contact on my Blackberry Pearl 9105...

I tried adding a number to my phonebook this morning and my phone froze, I had to take the battery out to unfreeze it

Smiley Sad and when I retried it came up with an error message but I can't remember what exactly it said.

 

I have since noticed that I cannot even edit current contacts in my phonebook Smiley Sad

 

Pllllleeeeease can someone help me????

 

Thanks
Debi

New Contributor
Posts: 5
Registered: ‎04-10-2012
My Device: Pearl 9105
My Carrier: O2

Re: Problem adding a contact on my Blackberry Pearl 9105...

I went to my local O2 shop today to tell them about this problem I'm having and they were not very helpful... Smiley Sad apparently it is a software update that I need to do on the computer which I have been trying to do for the past hour and half with no luck).

the error message that comes up is:

Uncaught exception: Application net_rim_bb_addressbook_app (232) is not responding; process terminated

 

can anyone please help with this?

thanks

Debi

New Member
Posts: 2
Registered: ‎04-13-2012
My Device: 9100 Pearl
My Carrier: Tigo Paraguay

Re: Problem adding a contact on my Blackberry Pearl 9105...

I'm having the same problem. I cannot add a new contact or edit an existing one... Can somebody help please?

New Contributor
Posts: 5
Registered: ‎04-10-2012
My Device: Pearl 9105
My Carrier: O2

Re: Problem adding a contact on my Blackberry Pearl 9105...

I had to do a complete wipe of my blackberry to get this sorted Smiley Sad apparently it could be something to do with one of the app's you have on the phone interfering with it?

 

you will need to back up all your stuff on your blackberry before considering doing a total wipe but if you want I can talk you through what I was told

 

Smiley Happy

Debi

New Contributor
Posts: 3
Registered: ‎04-13-2012
My Device: blackberry pearl 9105
My Carrier: mr

Re: Problem adding a contact on my Blackberry Pearl 9105...

I'm having same problem,can't add contact,or edit in addressbook,don't know how to reset phone,can anyone help please,thank u.
New Member
Posts: 2
Registered: ‎04-13-2012
My Device: 9100 Pearl
My Carrier: Tigo Paraguay

Re: Problem adding a contact on my Blackberry Pearl 9105...

Ok, uninstall windows messenger, gtalk or whatsapp. It seems that new upgrades from these applications came with a bug. It worked on my BB
New Contributor
Posts: 3
Registered: ‎04-13-2012
My Device: blackberry pearl 9105
My Carrier: mr

Re: Problem adding a contact on my Blackberry Pearl 9105...

I will try that,thanks
New Contributor
Posts: 3
Registered: ‎04-13-2012
My Device: blackberry pearl 9105
My Carrier: mr

Re: Problem adding a contact on my Blackberry Pearl 9105...

Phone ok now mate,just want to say thanks,cheers mate.