10-07-2012 02:40 AM
I've seen others having this problem (generally when trying to set up an email account, as I am now) and I have tried numerous tips and tricks but none have gotten me very far.
I've tried the old remove the battery, and card trick. I've cleared my address book of any old email addresses. I've tried to manually register whilst in the 'Host Routing Table' menu, which only brings me back to my messages and promptly informs me that I am yet again no registered and now have no registered emails, and then tries and sends me back to register an email again. But of course I can't connect to the server.
Any help would be appreciated. The answer is probably simple, and I'm just to frustrated to have figured it out yet hahah
11-16-2012 02:01 PM
Hi and Welcome to the Community...and apologies for the delayed reply!!
Hopefully you already have this sorted out, but just in case...
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then should contact your mobile service provider for formal support.