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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎06-17-2013
My Device: Curve 9630
My Carrier: Free mobile

Problem downloading applications.

Hey guys, I am new to this and not a very technical person so need you help in the simplest language possible Smiley Happy

I use BB curve 9630, I was able to download applications before with no trouble so I downloaded few eg. whatsapp dropbox etc. but now I can't download any apps. I thought maybe there was not enough application space so I deleted some applications. I also tried to clear the cache by holding alt and r, s, t sequentially Smiley Sad 

I go to the app world and search the app i want to download and then press download... but after that it does not show anything..... as in does not show if it is downloading.. but surely there is no change ...


please please please help...


Also I hear bb can now download Viber... do assist on tht matter as well..


thanks in advance Smiley Happy

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Problem downloading applications.

Hey Imukhia,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


I would suggest re-installing BlackBerry World by going to www.blackberry.com/appworld/download and then restart the BlackBerry Curve 9360 smartphone and then try to download some applications.


Let me know if you're still having trouble.





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