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New Contributor
Posts: 8
Registered: ‎10-10-2013
My Device: Torch 9810
My Carrier: Mobistar

Re: Problem emailaccount Torch 9810

I can't! I don't have that choice!
I can make an account for my blackberry but didn't receive emails!
Posts: 95,139
Likes: 24,498
Solutions: 6,376
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Problem emailaccount Torch 9810

Could you please tell me, when you go to your email setup icon, what do you see  ON that screen?



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New Contributor
Posts: 8
Registered: ‎10-10-2013
My Device: Torch 9810
My Carrier: Mobistar

Re: Problem emailaccount Torch 9810

I 1st get now the hotmail address but when I click continue I get 'update failed'
Now I get 'enter your account name to create a BlackBerry-e-mail address.
Username:
@blackberry.mobistar.be
Password:
Confirm passw
Secret question
Answer
Posts: 95,139
Likes: 24,498
Solutions: 6,376
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Problem emailaccount Torch 9810


pompierken wrote:
I 1st get now the hotmail address but when I click continue I get 'update failed'
Now I get 'enter your account name to create a BlackBerry-e-mail address.
Username:
@blackberry.mobistar.be
Password:
Confirm passw
Secret question
Answer

That is asking you to login to your BlackBerryID, not your 'blackbery email account'.

 

You must first login to your BBID to setup your email accounts.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 8
Registered: ‎10-10-2013
My Device: Torch 9810
My Carrier: Mobistar

Re: Problem emailaccount Torch 9810

My BBID is setup and activated when I installed my blackberry.
Where I need to login than? Sorry, is maybe a stupid question, but don't know it anymore!
Posts: 95,139
Likes: 24,498
Solutions: 6,376
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Problem emailaccount Torch 9810

Where it is asking you to do so... in what you just pasted in the post above.



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code