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New Member
Posts: 1
Registered: ‎12-03-2012
My Device: blackberry bold 9890
My Carrier: stc

Problem in BlackBerry Desktop Software on a Mac " didn't Recognized with my mobile"

I have a problem with that sw.
i had backed up my data on this software by my old blackberry.
And then when I came to restore it, the sw did not recognize my mobile ! it pointed to me the mobile is "not connecting" !
and my mobile was in charging mode "that means the problem is not in the wire, but it is in the sw"

* version of BlackBerry® Desktop Software is the latest version.

 

Thank you

Contributor
Posts: 21
Registered: ‎10-29-2012
My Device: 2A0D6864 curve 9220
My Carrier: nino

Re: Problem in BlackBerry Desktop Software on a Mac " didn't Recognized with my mobile"

Can u format
Visitor
Posts: 1
Registered: ‎12-09-2012
My Device: Bold 9780
My Carrier: Orange

Re: Problem in BlackBerry Desktop Software on a Mac " didn't Recognized with my mobile"

I have had problems with the software recognising my BB.  The software auto opens which demonstrates it is recognised yet the menu and the software header says "not connected".  Any ideas ?  I am about to get a new 9790 and will want to transfer all the data.