12-03-2012 12:50 PM
I have a problem with that sw.
i had backed up my data on this software by my old blackberry.
And then when I came to restore it, the sw did not recognize my mobile ! it pointed to me the mobile is "not connecting" !
and my mobile was in charging mode "that means the problem is not in the wire, but it is in the sw"
* version of BlackBerry® Desktop Software is the latest version.
12-09-2012 04:17 PM
I have had problems with the software recognising my BB. The software auto opens which demonstrates it is recognised yet the menu and the software header says "not connected". Any ideas ? I am about to get a new 9790 and will want to transfer all the data.