04-23-2013 10:17 AM
Im using a blackberry torch 9810.I have the following problem.This problem doesnot occur always.When a phone call is done at certian time,the listener and me cant hear anything.When someone is calling me and when i pick up the phone i wont be able to hear anything.The listener also wont be able to hear anything.If u r not disconnecting the call,the call charges will be deducted.In order to avoid this problem i have to resart the phone each time.But this problem doesnt arises everytime.I hope anyone can give a solution to my problem.Thnx
04-25-2013 11:55 AM
Welcome to the BlackBerry® Support Community Forums.
The issue you are having may be related to the following article:
Audio is not heard after placing or receiving a phone call on a BlackBerry 7 smartphone
Let us know if this helps.