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BlackBerry® OS Smartphones

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Visitor
Posts: 1
Registered: ‎04-23-2013
My Device: Smart Phone-Torch 9810
My Carrier: RIM

Problem in answering

Im using a blackberry torch 9810.I have the following problem.This problem doesnot occur always.When a phone call is done at certian time,the listener and me cant hear anything.When someone is calling me and when i pick up the phone i wont be able to hear anything.The listener also wont be able to hear anything.If u r not disconnecting the call,the call charges will be deducted.In order to avoid this problem i have to resart the phone each time.But this problem doesnt arises everytime.I hope anyone can give a solution to my problem.Thnx

Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Problem in answering

Hey AneesAhmad,

Welcome to the BlackBerry® Support Community Forums.

 

The issue you are having may be related to the following article:

Audio is not heard after placing or receiving a phone call on a BlackBerry 7 smartphone

http://www.blackberry.com/btsc/KB29474

 

Let us know if this helps.

Thanks.

-HB

 

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