06-18-2013 08:15 PM
I am having Blackberry curve 9320 for the last 6 months.Since last month i am facing some problems in my phone that its 9(C) key is not working sometimes.rest all are ok as i ma keeping my mobile like my baby.my mobile yet fallen down or in water.can you please suggest any solution for this issue
06-22-2013 10:08 AM
Welcome to the BlackBerry Support Community.
Please perform a reload of your BlackBerry Device Software to address the issue you are experiencing with your keypad. For more information on this procedure see the following article:
How to update or reinstall BlackBerry Device Software using BlackBerry Desktop Software:
In the case that this process fails to resolve the issue, please contact your point of sale for options.
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