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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎06-18-2013
My Device: Blackberry 9320
My Carrier: STC

Problem in my Blackberry 9320

Hi guys,

I am having Blackberry curve 9320 for the last 6 months.Since last month i am facing some problems in my phone that its 9(C) key is not working sometimes.rest all are ok as i ma keeping my mobile like my baby.my mobile yet fallen down or in water.can you please suggest  any solution for this issue

Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Problem in my Blackberry 9320

Hello mtrobichan,

Welcome to the BlackBerry Support Community.


Please perform a reload of your BlackBerry Device Software to address the issue you are experiencing with your keypad. For more information on this procedure see the following article:

How to update or reinstall BlackBerry Device Software using BlackBerry Desktop Software:

In the case that this process fails to resolve the issue, please contact your point of sale for options.

Thank you.



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