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05-03-2012 02:40 PM
I updated my device software. After update when two or more new messages appear on home screen, I can see only first line of messages. I write a mention to @BlackBerryHelp but noone reply my tweet, so I tried to sent a direct message but it is impossible because I can send direct message to my followers. I add a screen munch to my tweet, also I add munch here(bottom).
current version is 6.0 Bundle 2949
Solved! Go to Solution.
05-03-2012 02:44 PM - edited 05-03-2012 02:46 PM
Do a search for unread messages using the steps here:
It will find that second "hidden" item.
Not sure why @BlackBerryHelp didn't respond. Seems kind of frustrating if they won't respond. They probably get a lot of requests all the time, but still no excuse.
05-03-2012 02:46 PM - edited 05-03-2012 02:47 PM
This is not solution. First unread message is white, but second unread message is black. So I can't see. Before update all of unread message are white.
05-03-2012 02:50 PM
Have you tried a battery pull? Can you delete or mark them as read and see what happens on your next set of messages?
05-03-2012 02:51 PM
05-03-2012 03:00 PM
Gotcha, so everytime you receive 2 new messages, 1 is white, the other is black?
05-03-2012 04:01 PM
Wondering if they are hiring!